A few years ago a popular (although somewhat obnoxious) ad campaign featured a young man walking around a city continually asking that question over and over again. He was attempting to prove that his cell phone company had better coverage than others. Today we can’t imagine not having cell service wherever we may be.
But shift gears now and think about the various communications you have throughout the day. Communication with co-workers, with direct reports, with family, with friends, with clients and the list continues to grow it’s a wonder that we don’t encounter more “busy signals”.
It wasn’t so long ago that your phone actually gave you a busy signal if the person you were attempting to reach was unavailable. Now most of the time you can leave a voicemail message for them. Well with so many conversations going on every day how do you know you’re truly being heard?
What can you do today to help improve the odds that you’re actually getting through to those you are attempting to communicate with?
May we suggest this simple system to aid in your communication? FILA
Focus Intentionally and Listen Attentively.
With so much begging for your attention, including blog posts, you need to Focus Intentionally on those important conversations. You get to choose which are important to you. But when those conversations are taking place, they need your complete focus.
And once you’re focused in on what they are saying/texting/emailing/whatever, you need to Listen Attentively. Not Listen Distractedly, or Partially, or Somewhat, but truly do what you need to do to Listen Attentively.
Do these two things and your communication will improve.
And we all want to be better communicators, don’t we?